Human Resource Lead - Shared Services

Summary

The HR Lead will oversee and manage the offshored HR Shared Services team based in Clark, Philippines. This role is responsible for day-to-day operations, service delivery performance, people leadership, quality assurance, and continuous improvement across the HR Shared Services function, for employees based in Singapore. The team supports employees, HR stakeholders, and functional leaders across Singapore.

This is a fully onsite role and will act as the primary link between the Singapore HR leadership team and the offshored Shared Services operation. The HR Lead will ensure alignment, compliance, operational excellence, and a strong employee engagement culture within the team.

Key Responsibilities

Leadership & People Management

• Lead end-to-end HR operations for dnata Singapore, including mentoring, and developing the HR Shared Services team to deliver high-quality, compliant and timely HR operational support across the ...