HVAC Technician

Job Title: HVAC Technician

New or Replacement: Replacement Position

Reporting To: Field Manager

Department: Home Services Operations

Location: Newmarket

File Number: 3160

Rate of Pay: $37.58 per hour - as per collective agreement

Hours: 40 hours per week – Saturday to Wednesday 2:00p.m. – 10:00p.m.

Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business.

Responsibilities

• Accountable for the delivery of high customer service excellence levels.
• Responsible for sustaining high customer satisfaction levels in our Home Services Operations group.
• Responsible for completing in an effective and efficient manner all diagnostic and repair work to company standards and in keeping with our value proposition.
• Responsible for providing best advice to customers on repairing or repl...