Hybrid Care Coordinator at Dialogue

Join Dialogue, Canada’s leading virtual healthcare provider, as a Care Coordinator in a hybrid capacity. Support patients and enhance healthcare by managing schedules and administrative tasks.
As a Care Coordinator (Reduced Scope), you will play a vital role in connecting patients with our healthcare services. Your tasks include processing prescriptions, coordinating appointments, and ensuring a seamless experience for members. By facilitating communication between patients and medical teams, you will help patients navigate their healthcare journeys effectively.
Key Responsibilities:
• Interface as the first point of contact with patients
• Schedule follow-up appointments and process prescriptions
• Resolve medical logistics in collaboration with healthcare teams
• Assist patients in finding necessary healthcare resources
• Strive for complete customer satisfaction throughout interactions
Requirements:
• Professional experience in public healthcare
• Bilin...