Hybrid FinTech Customer Support Engineer — 2 Days Remote

SD Solutions
Full-time medellín, antioquia Soporte técnico y administración
Posted:
May 30, 2026
Location:
medellín, antioquia, Colombia

Job Description

SD Solutions is seeking a Customer Support Engineer to join Tipalti in Medellín, Colombia. This position involves delivering exceptional service while supporting customers post-sale, coordinating with various teams, and managing multiple live chats effectively.

The ideal candidate will have strong English communication skills and experience using ticketing systems. The role offers a hybrid work model with three days in-office work and two days remote, along with a lunch benefit for in-office days.

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Job Overview

Job Type: Full-time
Location: medellín, Colombia
Posted: May 30, 2026
Deadline: July 09, 2026