Hybrid IT Service Desk Team Lead – Secure Support

A leading IT services company is seeking a Service Desk Team Leader in Bristol, offering a full-time role with hybrid working arrangements. In this position, you will lead a dedicated team responsible for IT support, ensuring exceptional customer service and adherence to service level agreements. Strong leadership and technical skills are essential, with qualifications including ITILv3 certification. The role provides competitive compensation and a range of employee benefits to support personal and professional development.
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