Hybrid-Ready Bilingual CX Architect

A leading home improvement retailer in Toronto is looking for a Customer Experience Specialist to ensure a seamless customer experience. The role involves managing customer interactions, responding to inquiries across channels, and collaborating with stakeholders. Ideal candidates will have 3-5 years of customer service experience and a high school diploma. Strong analytical, organizational, and communication skills are essential. This position offers a flexible work schedule with no travel required.
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