Hybrid Resource Planning Analyst

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The Hybrid Resource Planning Analyst is responsible for both real-time capacity planning and scheduling. This role ensures optimal staff allocation, monitors inbound call traffic, and generates efficient schedules to meet business needs. The analyst leverages advanced analytical skills and workforce management tools to drive operational excellence, streamline processes, and support both short- and long-range planning

Job title:

Hybrid Resource Planning Analyst

Job Description:

Roles and Responsibi...