Hybrid Service Desk Analyst at Cogir

Join Cogir Senior Living as a Hybrid Service Desk Analyst in Mississauga, Ontario. Provide expert IT support, troubleshooting, and customer service in a collaborative environment.
Cogir is seeking a Service Desk Analyst for a one-year contract who enjoys resolving technical challenges. You'll troubleshoot hardware, software, and network issues while supporting employees across North America. Your role will be instrumental in maintaining productivity through proactive IT solutions and top-notch service delivery.
Key Responsibilities:
• Diagnose and resolve server and workstation issues remotely
• Collaborate with third-party providers for IT support
• Document all support activities and maintain IT inventory
• Assess IT needs and recommend efficiency solutions
• Support IT service rollouts and uphold Cogir's values
Requirements:
• 2-3 years of IT support experience in multi-site settings
• Knowledge of Microsoft Windows and networking principles
• Famili...