Hybrid Systems Engineer — Service Desk Optimizer

A leading technology solutions provider in Mexico City is seeking a Systems Engineer responsible for technical support and the smooth operation of service desk applications. This role involves overseeing system configurations, conducting audits, and collaborating with teams for improvements. Ideal candidates should have a strong understanding of service desk operations, proficiency in troubleshooting, and relevant IT certifications. This position operates in a hybrid model primarily during day shifts, aiming to enhance user experience and system performance.
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