I.T & Application Support Engineer

I.T & Application Support Engineer

East Belfast
£28,000 – £32,000 (DOE)
Monday – Friday | 9.00am – 5.30pm – Office Based
Office Based

We are recruiting for an I.T & Application Support Engineer to join a growing Consultancy based in East Belfast. This is a hands-on role suited to someone who enjoys problem-solving, learning systems in depth, and helping colleagues work efficiently without disruption.

The Role

You will provide day-to-day IT support across the business, supporting both general IT systems and core insurance applications including MPACS, MPORT and Smart Surv.

Key Responsibilities:

* Providing day-to-day IT support via tickets, email and phone

* Troubleshooting hardware, software and connectivity issues

* Supporting Microsoft 365 (Outlook, Teams, SharePoint and OneDrive)

* Managing user accounts, access, licences, password resets and MFA

* Setting up laptops and equipment for ne...