IBIS City Centre - Guest Service Agent (GSA)

About Us

Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.

Job Description

Within this customer facing role you will be a key player in enhancing the guests experience and driving brand loyalty. This is a hands‑on role managing the guest’s expectations from check in to check out and playing a crucial part in the day‑to‑day running of food operations. You may at times assist other departments to ensure an excellent service is provided to our guests.

Location

100 Castle St

What We Offer

• Discounted Hotel Rates across '000s of hotels wor...