ICT Aderant Assistant (100%)

We are one of Switzerland’s leading business law firms and are looking to strengthen our ICT team in Zurich by hiring a service-oriented L1 IT Support Specialist with a strong interest in finance and accounting workflows, with immediate effect or by arrangement.

This role combines general L1 IT support (approx. 30%) with a primary focus on support for the Aderant system (approx. 70%), which is a strategic, business-critical application at the core of the firm’s finance, billing, and time-recording processes. As such, this position has a direct impact on daily operations, financial accuracy, and overall business performance, offering high visibility and responsibility within the organization.

You will be embedded in the L1 IT support team and work closely with internal stakeholders, the internal Aderant L2 support team, and Aderant’s external support, coordinating and following up on incidents, requests, and enhancements.

Your responsibilities