ICT Executive

• Provide ICT technical support and manage helpdesk requests (password resets, device troubleshooting, application installation, etc.).

• Manage user accounts on administrative portals (e.g., Apple School Manager, Google Workspace, Microsoft 365, Adobe Admin Portal) following MOE and school guidelines.

• Support ICT/AV infrastructure, stock management, device loans, and insurance claims.

• Assist in event/lesson recordings, video production, and AV setups for school activities.

• Recommend and support procurement of ICT and AV resources.

• Perform diagnostics and maintenance of computing and AV devices.

• Support school-based ICT initiatives under guidance of HOD/ICT and ICT Manager.

Requirements:

• Diploma in Information Technology or equivalent.

• At least 2 years experience in a school ICT environment, preferably with iPad PDLP Computing.