ICT SCA & PARTNER MANAGER

Manage strategic partners, hyperscalers, and key ICT vendors to maximize contractual value, performance governance, and delivery scalability for ICT services. This includes owning hyperscalers and partner agreements, ensuring KPI and incentive compliance, reconciling delivery partner performance and payments, and tracking commercial and operational commitments to ensure benefits

Responsibilities and assignments

• Own and manage AWS and ICT partner agreements, including KPIs, incentives, and governance frameworks.
• Track certifications and competency progress, maintain eligibility for incentive programs, and secure partner benefits (rebates, MDF, discounts, co sell status).
• Coordinate enablement plans with OpCos and partners to accelerate certification timelines and maximize incentive value.
• Lead delivery partner reconciliation, including delivery validation, invoice alignment, and dispute resolution.
• Ensure payment accuracy th...