Identity Access Management Analyst

Identity and Access Management (IAM) program encompasses the technical planning, design, implementation, maintenance, support, and continuous improvement of IAM services across the global enterprise. We are currently searching for an Operations Analyst to join our team. A go-getter with a background in user administration as it relates to IAM would be the correct fit for this role. Experience in security operations, audit, or data analytics would also be optimal.
PRIMARY RESPONSIBILITIES

+ Provide stellar IAM user and stakeholder support

+ Process IAM operations ticket queue (requests and incidents)

+ Process Jira project tickets as assigned

+ Actively monitor data integrations and data quality while correcting issues as they arise and escalating to next-tier support as needed

+ Investigate and remediate any action alerts

+ Conduct root cause, use case, and gap/trend analysis while collaborating with next-tier support as needed