IFS (ERP) Technical Support Systems Engineer (APAC)

Job Description Job Title:

IFS (ERP) Technical Support Systems Engineer (APAC)

Location/Based:

• Remote (all locations considered but must be able to work APAC evenings (02:00 - 14:00) on shift pattern and be on call over weekends)

Reports To:

Head of IFS Support

General Overview

The IFS Tech Support System Engineer is responsible for delivery of IFS application support services to ensure business continuity and performance to external clients.

The role is responsible for the installation, configuration, and support of our Customer's IFS environments alongside its databases.

Requests can be for support of their test, development and production environments, advice, guidance or request for training, development, reporting, custom configurations, fault resolution and root cause analysis or for specific packages of work.

The role also provides technical support to customers including supporting and developi...