IKEA Business Key Account Manager (Base Beijing)

Job ID: CN

Date posted: 13/03/

WHAT YOU'LL NEED TO HAVE

Broad knowledge of IKEA concept, brand objectives, values and vision
Broad knowledge of IKEA tools, processes and cycles
Broad knowledge of Group strategies, priorities and business planning process
Broad knowledge of operational plans and goals as well as follow up on KPIs
Broad knowledge about the local B2B market environment, expectations from customers today and tomorrow to secure that commercial and service offers meet customer demands and needs
Broad knowledge about legislations, requirements and compliance standards in the identified key B2B segments in the local market
Broad knowledge of sales mechanisms and the pulse of the market (customers, competition, news)
Broad knowledge about key account management
Broad knowledge of how to optimise the customer experience across physical and digital touchpoints and content to ...