IKEA Food & Beverage Team Leader

Job description

Customers
I ensure our customers are always in focus and strive to make them smile. I meet and serve our customers showing empathy and care. I am willing to listen and support them with an attitude based on the IKEA values.
I lead by example and am a good ambassador for the IKEA store in all contact with our customers, and I give them a good reason to return again and again.
I always look at my store through the eyes of our customers and walk the store regularly. I have a daily dialogue with our customers to get continuous feedback about their experiences and to learn more about their needs and wants. I then take action based on their input.
I take immediate action to meet the needs of customers and give input on how to continuously improve the meeting with them. I encourage my colleagues to do the same.
I know about the services offered in my store and use this knowledge to help customers.
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