Immigration Consultant

Job Description

Contract: Permanent
Team: CADP (Consular and Document Procurement)
Office Location: Johannesburg

The Role

In this role, you'll help clients navigate consular and document‑related processes across jurisdictions. You'll manage matters from start to finish, including preparing applications, completing online submissions, arranging appointments, and coordinating official document procurement. You'll work closely with clients, consulates, government authorities and colleagues to ensure applications and requests are handled accurately and efficiently while meeting required timelines.

Responsibilities

• Act as primary point of contact for clients, providing responsive, high‑quality support and managing expectations throughout the process
• Conduct case assessments and develop case strategies, identifying risks and recommending optimal approaches
• Prepare and review applications and supporting docu...