Implementation Consultant I at Brex

Take on the role of Implementation Consultant I for Brex's Commercial Team in Vancouver. You'll blend customer empathy and technical expertise to help clients transition smoothly to Brex Empower.
In this hybrid position, you'll coordinate customer onboarding for Brex Empower, ensuring smooth integration and a modern approach for new clients. Your responsibilities will include managing meetings, configuring Brex solutions, and supporting user adoption during deployments to guarantee customer success. You'll work collaboratively across functions, emphasizing project management and change management to optimize customer experiences.
Key Responsibilities:
• Organize customer meetings and manage agendas and notes
• Support customer needs with Brex product configurations
• Maintain communication to keep implementations on track
• Assist in spend migrations and user adoption during go-live
• Provide integration concepts for external systems transitions
Requirements: