Implementation Manager

Overview

We are looking for an Implementation Manager to lead customer interfacing and delivery coordination during Radio Access Network (RAN) swap and rollout activities. In this role, you will act as the primary link between the customer, field teams, and internal stakeholders, ensuring smooth migration, integration, and stabilization of network elements while maintaining service quality and delivery timelines.

What You Will Do

• Act as the primary customer interface during RAN swap and rollout activities, ensuring clear communication and timely issue resolution
• Coordinate migration and integration of network elements while ensuring service continuity
• Provide remote software and hardware support for contracted sites after swap to ensure stability and performance
• Lead and coordinate migration of external alarms from legacy vendors to Ericsson systems
• Perform network analysis to identify issues and coordinate trouble...