Implementation Manager

Job Title: Implementation Manager

Location: Pune, Maharashtra

Experience: 12+ Years

Employment Type: Full-Time

About the Role: Lead and manage end-to-end implementation of reconciliation/payment solutions for enterprise customers. Act as the primary interface between the organization and the client, ensuring successful delivery, adoption, and transition to operations. Drive solutioning by understanding customer pain points and translating them into scalable system implementations while ensuring alignment with business, technical, and operational goals.

Roles & Responsibilities

• Lead end-to-end implementation lifecycle from business award to go-live and stabilization
• Act as the primary point of contact for customers during implementation
• Understand customer pain points and translate th...