Implementation & QA Specialist

About the Role As our Implementation & QA Specialist, you will occupy a critical space between our development team and our customers. Your mission is two-fold: ensuring every new software release is bulletproof through rigorous testing, and leading the technical journey for our new clients as they integrate with our ecosystem.

You are the final sanity check before code goes live and the technical lead who ensures a customer's first experience with our systems is seamless.

What You’ll Do

• Guard the Product Quality: Execute manual and regression test plans for all new features and bug fixes. You will hunt for bugs, document them in Jira, and advocate for the end-user to ensure our tools remain intuitive.
• Lead Technical Onboarding: Take ownership of the Go-Live process for new clients. This involves configuring API integrations with major e-commerce platforms (Shopify...