Implementation Specialist

Position Overview:

The Implementation Specialist is responsible for the successful transition of new clients,

coordinating all necessary activities from project initiation to go-live and post-implementation

support.
 
Work Schedule and Arrangement: 8:00 AM- 5:00 PM EST, Remote/Onsite

Office Location : 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu
 
Key Responsibilities:
 
Synthesize Intake
Coordinate with Sales to review call notes and aggregate project details.
 
Client Intros

Lead kick-off calls to gather requirements and establish availability.
 
Meeting Planning

Organize and set up recurring weekly project meetings.
 
Internal Setup

Proficient with Google Space/Drive for team onboarding (Managers, Mentors, Billers).
 
Communication

Dispatch biller details, access checklists, and schedules via internal correspondence. <...