Implementation Specialist

Skills

Job Duties:

· Manage, support, and monitor all installed systems and infrastructure. Conduct high-level root-cause analysis for service interruption and establish preventive measures.

· Install, configure, test, and maintain operating systems, application software and system management tools; and clearly document the design, maintenance, and support procedures for routine tasks to leverage implementation and support staff.

· Ensure effective, productive, and optimized use of resources.

· Proactively ensure the highest levels of systems and infrastructure availability.

· Routinely test software for bugs, redundancies, and security issues.

· Maintain security, backup, and redundancy strategies

· Daily & Weekly reporting of projects both Internal and to the client.

· Participate in the design of information and operational support systems.

· Provide 2nd a...