Imports Manager

Reports to:
Customs Affairs Operations Manager

Why You'll Love This Role
Ready to take the lead in shaping world-class import operations? We're looking for a logistics pro who's all about precision, compliance, and customer delight. You'll be the driving force behind smooth inbound clearances, service excellence, and team performance. If you thrive on problem-solving, process optimization, and mentoring high-performing teams, this is your stage

What You'll Own
Customer Excellence

• Elevate customer satisfaction through smart service strategies.
• Deliver service performance that beats expectations and sets DHL apart.
• Ensure regional service standards are met or exceeded on all DHL OPS scorecards.

Compliance & Process Management

• Guarantee inbound clearances are accurate and fully compliant with legislation.
• Ensure SARS RCG compliance and timely acquittals.
• Continually review and improve proce...