Imports Manager

Reports to: Customs Affairs Operations Manager
Why You'll Love This Role
Ready to take the lead in shaping world-class import operations? We're looking for a logistics pro who's all about precision, compliance, and customer delight. You'll be the driving force behind smooth inbound clearances, service excellence, and team performance. If you thrive on problem-solving, process optimization, and mentoring high-performing teams, this is your stage
What You'll Own
Customer Excellence
Elevate customer satisfaction through smart service strategies.
Deliver service performance that beats expectations and sets DHL apart.
Ensure regional service standards are met or exceeded on all DHL OPS scorecards.
Compliance & Process Management
Guarantee inbound clearances are accurate and fully compliant with legislation.
Ensure SARS RCG compliance and timely acquittals.
Continually review and improve processes to boost productivity and add value.
Implement corrective a...