Job Description
About the Team
The Inbound Activations Phone Team provides live phone support to assist Merchants with their onboarding experience. As an extension of the Merchant Operations onboarding teams, Inbound Activations ensures all DoorDash Merchants are correctly onboarded and assist throughout the activation process. From onboarding merchants to resolving customer issues, we deliver precise, fast, and scalable support in a high-growth environment. We are detail-obsessed, tech-forward, and committed to cultivating a best-in-class service culture that centers on operational excellence and continuous improvement.
About the Role
As an Inbound Activations Supervisor in CDMX, you will be a people-first leader responsible for driving team performance, fostering career development, and improving key workflows. You will report to the Merchant Services Manager and lead a team of high-performing specialists who support the merchant journey from activation...
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