Inbound Collections Team Lead

ClearGrid is on a mission to revolutionize the debt resolution industry . We’re using AI, automation, and real-time data to completely rethink how debt collection works, unlocking better outcomes for institutions and individuals alike. Think of us as rebuilding the collections - starting from scratch, with modern tools.

We're a fast-growing startup with ambitious goals, and we’re looking for builders who are hungry to make a real dent in a space with massive untapped potential.

We are seeking an Inbound Collections Team Lead to lead and enhance our inbound operations across calls, WhatsApp, and email channels. This is not a traditional support role, it is a performance-driven function focused on maximizing recovery outcomes from inbound borrower interactions.

This role sits at the intersection of sales, operations, and customer experience, with a clear objective: Maximize conversion of inbou...