Inbound Sales

As an Inbound Sales & Customer Support Representative, you will serve as the primary point of contact for customers, delivering exceptional service while promoting wireless devices, service plans, and accessories. This role involves understanding customer needs, recommending tailored solutions, and ensuring a seamless sales and support experience.

Key Responsibilities:

• Customer Interaction: Welcome customers, assess their needs, and recommend suitable products and services
• Sales Performance: Meet and exceed sales goals for wireless devices, plans, and accessories
• Product Expertise: Maintain up-to-date knowledge of current products, features, and promotional offers
• Transaction Processing: Accurately handle sales transactions using point-of-sale systems
• Team Collaboration: Work closely with team members to achieve shared targets and enhance customer satisfaction
• Customer Support: Assist customers with device setup, basic ...