Inbound Sales & Retention Specialist

**Description**

**“We Push the Boundaries of Possibilities for our Communities.”**

**Overview of the Position Responsibilities** : The Inbound Sales Specialist will generate company revenue by closing sales over the phone and providing sales solutions with a seamless. customer experience. This critical role will own the customer experience up to time of install.

Be part of our innovation- building and delivering a fiber-rich internet connection to people’s doorsteps.

**What You Will Do:**

+ Influence customers to buy services and merchandise by following a prepared sales process to give service and product information and accurate price quotes.
+ Follow assigned schedule to ensure accurate phone coverage.
+ Communicate the need to escalate calls to assure resolution of issues.
+ Provide quality internal customer support.
+ Prioritize and move quickly between inbound and outbound calls.
+ Maintain positive, consistent and effec...