Incident and Investigation Lead - child safety

Lead the end-to-end management of child safety incidents and investigations, ensuring children’s safety, voices, and best interests are at the centre of all actions, decisions, and outcomes.

• Assess and respond to child safety risks, providing expert advice, escalating high-risk matters, and supporting consistent, trauma-informed practice across services
• Lead the intake, triage, and reporting of child-related incidents and complaints, ensuring compliance with all regulatory requirements
• Conduct and oversee internal investigations (including reportable conduct matters), delivering high-quality reports, recommendations, and outcomes
• Coach and uplift organisational capability in child safeguarding, strengthening a proactive and transparent reporting culture
• Analyse data, identify trends, and drive continuous improvement in child safety practices, processes and organisational standards