Incident Management Consultant — Servicenow & Itil

Link-Worldwide is hiring a Consultant Incident Management located in Guadalajara, North.This role involves overseeing the identification, resolution, and prevention of incidents affecting business operations.Responsibilities include managing the incident process, utilizing ServiceNow for tracking, and providing updates to stakeholders.Preferred candidates should have ITIL knowledge and expertise in incident management, alongside strong communication and problem-solving skills.The position offers competitive salary, life and medical insurance, Christmas bonus, food coupons, and a saving fund.
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