Incident Manager

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are seeking an Incident Manager to join our team in Canada. We are looking for someone to be the key driver for managing the resolution of technical problems with serious consequences to Broadridge or our customers. This responsibility includes collaborating and partnering with the entire organization to drive action and foster growth. As a member of the GCIS Infrastructure team, the Incident Manager is both technically competent and business oriented. The Incident Manager must be able to work outside of normal business hours (weekend shifts, holidays, & evenings) as needed.

Responsibilities

• Drive incidents to resolution and ensure accurate and timely customer and executive level communications
• Ens...