Job Description
Hybrid
Competitive base + benefits
Five days onsite wearing you down? Constant firefighting without ownership or authority to truly lead? If you are already coordinating high priority incidents and want real accountability, structured governance, and cross domain exposure in a cloud first managed services environment, this role is built for leaders who stay calm under pressure and drive outcomes that matter.
At Orro, we back decisive professionals. As an Incident Manager within our Service Hub, you will lead the end to end coordination of Priority 1 and Priority 2 incidents across Cloud, Network, Collaboration, Security, and End User Support services. Your leadership directly restores services, protects customer confidence, and strengthens operational resilience.
This is not a passive coordination role. It is structured incident leadership, real time decision making, and executive level communication when it matters most.
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