Incident Performance & Improvement Lead

SevernTrentLife

Full-time coventry, England Management & Operations

Posted:

February 25, 2026

Location:

coventry, England, United-Kingdom

Job Description

                    A leading utility company in Coventry seeks an Incident Performance Manager to oversee technology incidents and enhance service delivery. This role requires expertise in IT Service Management, focusing on Problem Management and communication with technical stakeholders. The ideal candidate possesses an ITIL Certification and hands-on experience with platforms like ServiceNow. The company offers competitive rewards, including 28 days holiday, an annual bonus, and family-friendly policies, creating a supportive and inclusive workplace.
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Job Overview

Job Type: Full-time

Location: coventry, United-Kingdom

Posted: February 25, 2026

Deadline: April 06, 2026