Indigo Customer Experience Specialist Role

Become a Customer Experience Specialist at Indigo and inspire joy among shoppers. This position centers on employee and customer engagement through compelling product storytelling.
In this role, you will connect authentically with customers, creating an atmosphere that reflects Indigo's mission of bringing joy. You’ll emphasize customer-first practices, adapt to their needs, and curate product collections while maintaining visual standards across the store. Your contribution will help drive a positive shopping experience and encourage a culture of accountability among team members.
Key Responsibilities:
• Foster a welcoming environment for customers
• Connect effectively through storytelling and product knowledge
• Maintain visual merchandising standards and organization
• Respond to customer feedback promptly
• Assist in enhancing team performance through collaboration
Requirements:
• Retail experience is an asset but not required
• Willingness to learn a...