INFINITI Customer Experience Project Specialist

Location

Mexico City

Job Schedule

Full-time - Onsite.

Education Requirement

Bachelor's degree in Marketing, Finance, Business Administration, Industrial Engineering or similar field.

About the Role

INFINITI is seeking a Customer Experience Project Specialist to enhance and support our customer-focused projects. This role is focused on Customer Experience and Martech (Marketing & Technology) Project Management and is responsible for supporting and enhancing the full customer journey while ensuring alignment with both global and local strategies.

Key Responsibilities

• Lead the planning, management, and coordination of cross‑functional initiatives, working with both internal teams and external partners to ensure a smooth, consistent, and effective customer experience across all brand touchpoints, products, services, and digital/physical channels.
• Contribute to commercial performance by o...