Information Services Representative

Employment Status Full Time

Employment Type Leave Replacement

Job Summary

This position plays a key role in supporting effective and timely communication within the College and to external clients. This position reinforces the College’s values and vision by consistently demonstrating a caring, courteous and customer service oriented attitude and approach in all interactions with students, the public and other employees.

• Identify, collect and distribute College information for communication to internal and external clients.
• Answer incoming telephone calls, provide general information, and direct/transfer calls to the appropriate offices and individuals.
• Answer general knowledge questions of CNC processes, events and activities.
• Process and distribute all incoming Office of the Registrar mail.
• Lead person for Ministry of Justice Criminal Records Check process. Involves creating access codes, receiving confirmation...