Information Technology Admin Assistant

What you'll be doing:

• Administering and maintaining the company's computer assets
• Log, track, and escalate IT service requests and incidents.
• Offering daily technical support to computer network users, addressing issues promptly to maintain productivity.
• Provide administrative support to the IT team, including documentation, scheduling, and coordination of IT activities.
• Performing clerical tasks such as managing documentation and maintaining accurate inventory records.
• Assist in basic troubleshooting of computers, networks, and office equipment
• Support implementation of IT policies, procedures, and security protocols.
• Create, develop, and update IT training modules for employees (basic systems use, security reminders, workplace tools, etc.).
• Facilitate or assist in IT training sessions when required.

What we're looking for:

• Holding a Bachelor's Degree in Computer Science, I...