Information Technology Analyst

A leading healthcare company is looking for an Information Technology AnalystProvides technical user support and customer service on company-supported computer applications and platforms. Responsibilities:· Serve as the first point of contact for users seeking technical assistance (Help Desk Support)· Perform troubleshooting through diagnostic techniques for both Hardware and Software issues· Record events and problems and their resolution in logs and direct unresolved issues to the next level of support· Provide accurate information on IT products or services· Maintain user access security, data integrity, and file system security· Responsible to install, configure, maintain and troubleshoot all Operating Systems versions on all devices including end-users computers and production servers· Manage and maintain company Software asse...