Information Technology Graduates

Technical Support Representative (Work-In-Office)

Welcome to a Great Place for Great Careers
At iQor, our Technical Support Representatives are the go-to problem solvers who make technology easier for customers. Whether it's answering questions, troubleshooting issues, or guiding a customer step-by-step, you'll play a key role in turning a challenge into a positive experience. With us, you'll gain new skills, enjoy competitive pay, and grow in a team that wants to see you succeed.

What Your Day-to-Day Looks Like

As a Technical Support Representative, you will:

• Handle inbound customer calls and provide technical assistance.
• Help customers with troubleshooting by phone, chat, or email.
• Walk customers through solutions in a clear, simple way.
• Build trust by taking ownership of every issue and seeing it through.
• Balance great service with performance goals like quality and efficiency.
• Perform other duties a...