information technology intern

Job Summary:

The Information Technology Intern (Service Desk / End user Computing Lead) will provide direct technical assistance and support to Radius Telecoms, Inc. employees for network, hardware and software issues. Duties include installing and maintaining computer systems including software and hardware on desktops and laptops, resolving internet and network access issues (both wired and wireless), providing network printer support, meeting with employees to provide one-on-one technical assistance as needed/requested, providing training to staff on software and hardware use, determining causes of computer/software/network malfunctions through evaluation and testing and resolution via modifications, repair, or external support assistance.

Key Responsibilities:

• Respond to user requests for service, troubleshoot problems and help develop solutions.
  Support PC/Laptop/Printer hardware components, desktop operating system software, and application softwa...