Information technology (it) officer / it support specialist

Overview

The purpose of this position is to provide effective IT support and maintain the organisation’s computer systems, networks, hardware, software, and related technology infrastructure within both a fast‑paced abattoir and meat processing environment and the cattle feedlot. The successful candidate will ensure the smooth operation of all IT systems, provide technical assistance to staff, and support the implementation and maintenance of IT solutions in line with operational and business requirements.

The role requires a hands‑on individual who is able to work efficiently in a high‑pressure, fast‑paced production environment where downtime must be minimised to ensure continuous operations.

Key Responsibilities (not limited to) Technical Support & Helpdesk Provide first‑line and second‑line IT support to users across administrative and operational departments. Route support queries to relevant 3rd party service providers and manage support tickets logged with 3rd ...