Information Technology - Senior Director/Director Engineering, Retail Technology

THE ROLE

As the Senior Director/Director, Engineering, Retail Technology, you will:

• Drive execution excellence by leading the end-to-end delivery of new features and boutique technologies, ensuring they meet our world‑class standards for quality and performance.
• Simplify the boutique experience by proactively auditing and consolidating store‑side tools, with a goal to reduce cognitive load for associates in our boutiques, returning their focus to servicing and selling.
• Master the hardware and payment stack and define the global strategy for store hardware (POS, Handhelds, and Peripherals). This includes owning the MDM (Mobile Device Management) roadmap for zero‑touch provisioning and managing the TMS (Terminal Management System) to ensure secure, seamless payments.
• Orchestrate omnichannel integration – act as the primary technical partner to the Digital team, ensuring shared initiatives (like BOPIS and unified inventory) are a...