Information Technology Service Delivery Manager

Role: Service Delivery Manager
Location: Keilaranta 6 2nd floor, 02150 Espoo, Finland (Onsite)
Type: Contract (TP)
Note: Candidates must have C2 proficiency in Finnish and English (mandatory).
Visa Sponsorship: Not Available – Candidates must have valid work permit in Finland
Role Overview:
We are looking for a hands-on and adaptable Service Delivery Manager to ensure the smooth, secure, and reliable operation of our IT services. In this role, you will be responsible for the end-to-end delivery of IT services, balancing day-to-day operational support with continuous improvement and strategic initiatives.
You will work closely with global IT teams and business stakeholders, particularly counterparts in the USA—to ensure consistent service levels, effective communication, and alignment with business needs. This role requires a proactive mindset, strong ownership, and flexibility to operate in a dynamic, fast-changing environment.
Key Responsibilities:
IT Servi...