Information Technology Service Desk Analyst

Step into a rewarding role as an Information Technology Service Desk Analyst with a provincial government agency located in downtown Toronto. This temporary, onsite position emphasizes comprehensive IT support and asset lifecycle management.

This role encompasses responsibilities related to IT Service Desk functions, from managing service requests to ensuring device readiness. With a strong focus on detail-driven IT operations, you will be instrumental in supporting end users and maintaining accurate asset documentation. This position is perfect for individuals seeking to expand their expertise within IT service operations.

Key Responsibilities: • Execute IT Service Desk and asset management operations • Analyze and fulfill equipment service requests accurately • Prepare devices for deployment and ensure security standards • Keep accurate asset records and reconcile physical inventories • Forecast equipment needs based on data analysis

Requirements: • Post-se...