Information Technology Support Specialist

Overview

Job Description Summary : Roles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services, End User Services across all related technologies. Including but not limited to servers, storage, mainframe, networks, AD, SAP basis, public clouds, private clouds, datacentre technologies, containers, middleware, DBs, Modern Device Management, Intelligent Collaboration, IT (HW&SW) Asset Management Services, Field Services and Technical Service Desk.

Responsibilities

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.


• Contribute to the implementation of infrastructure projects and assignments.


• Monitor and troubleshoot infrastructure systems, ensuring reliability and performance.


• Work with the team to enhance infrastructure effectiveness and address technical challenges.


• Support the dev...