Information Technology Support Specialist

ERL Technology Solutions
Full-time Quezon City, Metro Manila IT & Technology
Posted:
February 19, 2026
Location:
Quezon City, Metro Manila, Philippines

Job Description

  • Provides technical support to ERL customers.
  • Answers inquiries and aids when needed, not limited to email, chat, remote connection, phone, and on-site support, even after working hours, depending on the severity.
  • Must be reachable by phone or email in case or urgent or important tasks that need to be done.
  • Perform troubleshooting to diagnose and resolve problems.
  • Helps with company events.
  • Maintain and troubleshoot company devices, network, servers, and systems.
  • Install and configure hardware and software for internal teams.
  • Ensure data security and perform regular backups.
  • Assist in deploying ERL solutions with ERL clients and partners.
  • Conduct routine preventive maintenance and system audits
  • Document technical issues, resolutions, and create user, training, and support materials.
  • Provides onsite and remote technical sales support to ERL sales team. Ensures demonst...

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Job Overview

Job Type: Full-time
Location: Quezon City, Philippines
Posted: February 19, 2026
Deadline: March 31, 2026