Infrastructure Operations Manager

OneEmpower is the premier technology partner for Asia's leading financial institutions. Our platform uniquely synthesises FI‑grade integrations, patented technology, and AI‑powered personalisation to deploy and manage sophisticated loyalty programs at scale, driving transactions, deepening engagement, and maximising lifetime value.

Role Overview

We are looking for an Infrastructure Operations Manager to lead the reliability, security, and performance of our infrastructure services across corporate and multi‑site environments. You will run day‑to‑day operations, drive operational governance, manage vendors and teams, and continuously improve service availability, patching, backup/DR readiness, and cost efficiency.

Key Responsibilities

• Lead infrastructure operations covering compute, storage, identity, network services, and cloud services as assigned
• Own incident and problem management for infrastructure services, including RCA, c...